Privacy Policy
Last updated: February 1, 2026
1. Information We Collect
We collect information you provide directly — such as your name, email address, company name, and payment details when you create an account. We also collect usage data including log files, device information, and how you interact with our platform.
2. How We Use Your Information
We use your information to provide and improve ColdCraft's services, process transactions, send service communications, and personalise your experience. We do not sell your personal data to third parties.
3. Data Storage & Security
Your data is stored on secure, encrypted servers. We implement industry-standard security measures including TLS encryption, access controls, and regular security audits. Lead data processed through ColdCraft is encrypted at rest and in transit.
4. Third-Party Services
We use third-party services for payment processing (Stripe), analytics, and infrastructure hosting. These providers have their own privacy policies and are contractually obligated to protect your data.
5. Your Rights
You have the right to access, correct, or delete your personal data at any time. You can export your data or request account deletion by contacting us at hello@coldcraft.app.
6. Cookies
We use essential cookies to keep you logged in and functional cookies to remember your preferences. We use analytics cookies to understand how the platform is used. You can disable non-essential cookies in your browser settings.
7. Changes to This Policy
We may update this privacy policy from time to time. We'll notify you of significant changes via email or an in-app notification. Continued use of ColdCraft after changes constitutes acceptance.
8. Contact Us
Questions about this policy? Reach us at hello@coldcraft.app.